Delivery of commercial cosmetics from Korea to the US

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Client:A large American retailer that purchases Korean cosmetics for sale through a network of stores and online platform.Route:South Korea → USA (Los Angeles).The volume of cargo:4.5 tons (range 400 boxes).

Problems and solutions:

Documents and Certification:

Problem:At the beginning of 2024, the FDA (US Food and Drug Supervision Management) had already made requirements for cosmetics, and some of the goods needed additional certification.
Decision:We organized an accelerated registration of the client manufacturer in the FDA, which allowed to officially import products without additional checks. Thanks to this, the cosmetics have been customs clearance without delay.

Logistics delays:

Problem:In January 2024, there were delays at the Port Postan through the strike of port workers, which threatened the disruption of delivery.
Decision:We promptly offered an alternative to the client – sending the most in demand by the air part of the batch, and deliver the rest of the volume by the sea. This made it possible to minimize losses and prevent the shortage of goods.

Delivery Optimization:

Problem:The cost of air transportation is high, and it was important to the client to maintain profitability.
Decision:We divided the cargo into two parts: the premium line was sent by plane, and mass products with the sea with optimization of container loading. This made it possible to maintain the balance between terms and expenses.

Result:Due to the flexible approach, division of goods and prompt response to external factors, the client received the first part of the party on time to start the sale, and the rest of the cosmetics came without additional costs for urgent delivery.

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